Fastest Availability, dates and quick questions. Usually answered within the working day.
Get in touch
A person replies, usually the same day
No booking agent, no automated estimate. Send dates and group size and you get availability and a written figure back.
- 24 hrs
- Typical reply
- 08:00
- Office opens, WITA
- 18:00
- Office closes, WITA
- 0
- Booking agents in between
Which channel
What each one is good for
They all reach the same person. These are the questions each one suits.
Fastest 
On record Itineraries, quotes and anything you want in writing. Slower, and more thorough for it.
On request Video call
Arranged before you commit to anything, if you would rather see who you are dealing with.
Labuan Bajo In person
If you are arriving a day or two early, we will meet you in town before you board.
The details
Direct, not through a booking desk
The same person handles your enquiry from first message to the day you board.
- +62 811 3823 875
- sales@komodoluxury.com
- Office hours
- 08:00 – 18:00 WITA
- Typical reply
- Within 24 hrs
- Based in
- Labuan Bajo, Flores
Written records of everything agreed. Anything discussed on a call is confirmed by email before it counts.
Before you ask
Four quick answers
What should I send in the first message?
Month or dates, group size, and trip length if you know it. That is enough for availability and an indicative band. Everything else can follow.
How quickly will someone reply?
Within one business day, usually the same day if you write during office hours in WITA. WhatsApp is fastest.
Will I speak to the same person throughout?
Yes. There is no booking desk to be passed through — the person who answers your first message handles the booking.
Can we meet before we commit?
A video call any time, or in person in Labuan Bajo if you arrive early. Neither obliges you to book.
The desk is open
Send a month and a headcount
That is genuinely all we need to come back with something useful. Everything else is a conversation.
+62 811 3823 875 sales@komodoluxury.com